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The fashion industry is continuously growing and expanding. One minute you’re shopping at the mall and the next you can purchase clothing items from the comfort of your home. To make it all possible and stay up to date with new trends and technologies, you need to have an e-commerce website. While creating such a website seems intuitive and simple, not everything is as easy as it seems!
Each e-commerce website is unique, but most of them have some key features in common! Making your website original will help you stand out and brand your fashion business further. However, you need to incorporate these 7 elements to make your online fashion page useful!
1. Responsive Design
One of the first things potential customers see when they come across your website is the design of it. This doesn’t only include aesthetics of the font, colors, and photos you choose, but responsiveness and fit-to-screen ratio as well! Why does that matter?
You can’t make a fashion e-commerce website that will only work on one device. Different customers use various channels to access shopping sites, which is why responsiveness is essential for easy browsing and an uninterrupted shopping experience. Pick layouts, designs, and colors that represent your brand to keep brand awareness alive.
2. User-Friendly Navigation
Besides the responsiveness of your design, you need to consider whether your website is user-friendly. Did you know that the average attention span of an internet user is around 54 seconds? This means that they will quickly scan your page and if they don’t find everything they need immediately, they move on!
To prevent that from happening, ensure your visitors can smoothly navigate through your website. Create intuitive navigation that will allow them to easily check their shopping cart, get more information or get in touch with support if needed.
3. Product Description and Photography
Due to the short attention span of many website surfers, we need to worry about the engagement and appeal of our design. This includes high-quality photography and detailed enough, but not too long, product descriptions that will provide them with the information they need. Why do they matter so much?
The quality of the photographs and descriptions can play a key role in making or breaking your online brand. Poor quality can indicate unprofessionalism and low-class production that puts customers off. On the other hand, by investing in photography and copy excellence, you will attract more traffic and generate more sales building a larger customer loyalty group.
Since the fashion world is so large and so many brands have their website with online stores, originality, and personalization became key aspects that set businesses apart. While using unique design and artistic layout is important, having to offer something one-of-a-kind will help you shoot for the stars. How to incorporate personalization in your fashion e-commerce?
Artificial intelligence allows you to create personalized recommendations for your customers based on their likes. On top of that, technology has come up with software that allows customized print on demand clothing that uses sustainable methods and channels creativity and engagement. This can become your key distinctive feature!
5. Various Payment Methods
When shopping online, one of the biggest concerns is usually revolving around money and finances. Will you get the product you’re paying for, will your data be safe, and what are the payment options available? These are only three of the many questions customers have when deciding whether to buy online or not. How can you help them?
Implement various payment methods and make that clear on your website. Some customers don’t feel comfortable paying with their credit cards, which is why having an option of payment upon delivery is necessary. Others may prefer different kinds of payments so stay up to date with payment methods to monetize your website more easily.
6. Multiple Security Features
With such quick technological advancements, security risks become a high priority. No one would like to deal with security breaches, hacker attacks, and viruses on their website. This is why you need to ensure data security and privacy for you and your customers! How can you do that?
Numerous protection methods exist online. For instance, using VPN can help you protect your network from malware. It can help you protect your company’s and customers’ data. On top of that, if your website requires a login or some fill-out forms, ensure you implement multiple-factor authentication to protect precious data.
7. Customer Support
In the end, customer support is vital for every e-commerce business. Even though you may be doing the best you can, sometimes customers face unexpected issues you need to attend to. That’s why having available customer support at all times can solve and prevent many issues.
This doesn’t mean that you need to be available 24/7. Implement an AI chatbot that will assist your customers and help them navigate through their shopping experience. A happy customer is the one that stays!
As you can see, creating a website is more than just a page with listed products. You need to consider the usability, responsiveness, personalization, and many other features that will help you stand out. So, check out these 7 elements and stay relevant in the world of online fashion!